Tracking information was a bit unclear.
I decided to try BRT for the first time after hearing that they had good reviews. I ordered a handmade ceramic vase from a small shop in Tuscany. It took 5 days to arrive, which I thought was reasonable. The vase was well-packaged, but the outer box had a small dent. Still, the vase itself was intact, and I was relieved. Tracking was straightforward, but a bit slow towards the end, which left me wondering for a while where my package was. Overall, it was a decent experience for my first order, better than some of the other services I've used.
Fast and reliable service overall. I ordered a set of kitchen knives from Germany, and it arrived in just 5 days. The packaging was decent, though the box had a slight dent. Tracking worked smoothly until the last day when it became unclear for a few hours. Still, I'm pleased with my purchase and will consider using BRT again for future orders.
Recibí mi chaqueta a tiempo y en perfectas condiciones. La entrega fue rápida, aunque el seguimiento no era del todo claro a veces. Aún así, estoy satisfecha con el servicio de BRT.
Заказывала обувь, но, к сожалению, доставка затянулась. Ждала почти 2 недели, хотя обещали 5 дней. Упаковка была немного помята, но обувь целая. Обратная связь от службы поддержки была не очень — не смогли объяснить, почему так долго.
I got my new mouse delivered in good time, but the box arrived with some slight damage. Still, the product was intact, so I can't complain too much. BRT did a decent job overall, just a minor issue with the packaging.
The delivery of my vitamins was smooth. They arrived in a timely manner, and everything was intact. No issues with the packaging at all. Overall, very satisfied with the service.
Fast delivery. Well done.
The delivery was mostly on time, and I received my headphones without any issues. However, the tracking wasn't very clear at times, which made me a bit uncertain about the delivery's status. Overall, it was a good experience, just a small hiccup with tracking.
I ordered a gift for my mother's birthday, and I was pleasantly surprised by how quickly it arrived. The delivery took just 3 days from Italy, and the tracking was quite efficient. It was packed well, and my mother loved the book I got her! I really appreciated the timely support when I had a question about the delivery time. Overall, a great experience with BRT.