Reviews — Cainiao

Real user experience PostRadar with this delivery service

Service:
19 reviews
Sammy_23
★ ★ ★ ★ ☆
Keychain arrived quickly.
J. Müller
★ ★ ★ ★ ☆
Ordered a smartwatch from a Chinese store, and it took about 6 days to arrive, which was pretty good considering the distance. The tracking system worked well for the most part, giving regular updates. However, I felt it lagged a bit on the last day; the final status was confusing. The packaging was decent, but a bit crumpled. Overall, I'm quite satisfied with the service, especially since it was delivered during the holiday season.
Sophie R.
★ ★ ★ ★ ☆
Pretty good experience overall. I ordered a set of high-quality kitchen knives from China and was pleasantly surprised by how fast they arrived—just four days! The packaging was intact, but the box had a little dent. The tracking was reasonably clear, although there were a couple of confusing updates. Other than that, I’m quite happy with the service and the product. Would recommend giving it a try.
Laura B.
★ ★ ★ ★ ☆
I tried Cainiao for the first time recently. The package arrived on time and in good condition. Tracking updates were somewhat clear, but could use improvement. Overall, I was pleased with the service.
Evelyn P.
★ ★ ★ ★ ☆
I decided to try Cainiao for the first time after hearing good things about their service, especially for international deliveries. My order was a set of kitchen gadgets from China, and it arrived in just 7 days. The packaging was a bit dented, but luckily nothing inside was damaged. However, the tracking was confusing as it didn't update consistently, which left me a bit anxious. Overall, the delivery speed is impressive for the price, so I might use their service again if I need something from abroad.
A. Lee
★ ★ ★ ★ ★
Received my items in good condition. Happy with the service.
F. Brown
★ ★ ★ ★ ☆
I was pleased with the delivery of my watch which arrived within 5 days. The support team was responsive when I had questions about tracking.
M. Johnson
★ ★ ★ ★ ☆
The delivery of my keyboard was delayed due to customs, which took about 3 days longer than expected. Overall, the service was fine, but I wish communication had been clearer.
S. Patel
★ ★ ★ ★ ★
I received my new headphones within 4 days from China. The tracking system worked perfectly, keeping me updated throughout the journey. I’m really satisfied with the service!
H. Miller
★ ★ ★ ★ ☆
Overall, I had a good experience with the service. The delivery took a week for my shoes, which is acceptable given the price. The tracking feature was helpful, but could use some improvements.
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