Reviews — Cainiao Express

Real user experience PostRadar with this delivery service

Service:
14 reviews
L. Soares
★ ★ ★ ☆ ☆
I ordered a set of office supplies that came from a warehouse in Poland. It took about 10 days to arrive, which was a bit longer than I expected. The tracking was somewhat unclear as updates weren't frequent. The items were packed okay, but one box had a small dent. It’s acceptable for the price, but I hoped for a quicker delivery given the situation. Overall, nothing too disappointing, just a bit of a hassle with the tracking process.
Emma R.
★ ★ ★ ☆ ☆
I ordered a set of kitchen appliances for my sister's new home. The delivery was delayed by 5 days without much explanation. Overall, the tracking was unclear and I had to reach out for information. Not the best experience this time.
Liam B.
★ ★ ★ ☆ ☆
I was a bit surprised that my package arrived just in time! I ordered a set of kitchen knives from a supplier in Germany, and it took around 6 days to get here. The tracking wasn't very clear at first, which made me a bit anxious for a couple of days, but then it updated properly. The delivery itself was fine; however, the box had a bit of a crush on one side. I guess for the price I paid, I shouldn't complain too much. Certainly had my doubts, but it all worked out in the end.
Anna T.
★ ★ ★ ☆ ☆
It took a bit longer than I expected to receive my order from Cainiao Express. The package, which was a laptop stand, took almost 10 days to arrive. The tracking was a little confusing at times, especially when it stopped updating for a couple of days. However, when it finally arrived, it was in good condition, so I can't complain too much. I guess I just hoped for a faster delivery since they advertised quick service.
Mia S.
★ ★ ★ ☆ ☆
I received a pair of shoes, but they took longer than I anticipated. I don't think the packaging was sufficient, as the box showed some wear. Still, I'm glad they arrived in one piece. A mixed experience overall.
Ava C.
★ ★ ★ ☆ ☆
Okay service, delivery could be quicker.
Анна Л.
★ ★ ★ ☆ ☆
Получила набор отверток, но он задержался почти на неделю. Упаковка была слегка повреждена, хотя сами отвертки в порядке. Не знаю, нормально ли это, но надеюсь, в следующий раз всё будет лучше.
James B.
★ ★ ★ ☆ ☆
The delivery of my watch was alright, but there were delays that I wasn’t informed about. Tracking wasn’t very helpful either. I’d use them again, but I’d manage my expectations next time.
Emma T.
★ ★ ★ ☆ ☆
Ordered a charger that arrived in acceptable time, but it was stuck at customs for a few days. The delivery process itself was straightforward, but I wish there were better updates about its progress. Overall, not bad.
Сергей П.
★ ★ ★ ☆ ☆
Доставка пришла вовремя, притензий нет.
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