Reviews — Chukou1 Logistics

Real user experience PostRadar with this delivery service

Service:
17 reviews
Z. Ramirez
★ ★ ★ ☆ ☆
I was initially excited to receive my new camera that I ordered online. However, tracking information was quite confusing, and there was a delay of almost a week in seeing any updates. When the package finally arrived, it was intact despite the unclear tracking status. I didn't have to deal with customs, which was a relief. Overall, I'm not sure if I'll prioritize using Chukou1 again because of the lack of timely information regarding my delivery.
S. Johnson
★ ★ ★ ☆ ☆
The package arrived later than expected, taking about a week and a half. I was hoping for faster service since it was coming from China. The tracking information wasn't very clear either, causing a bit of confusion about its whereabouts. However, the parcel itself was intact upon arrival, which I appreciated. Overall, I've had better experiences with other services, but this wasn't too bad either.
Oliver R.
★ ★ ★ ☆ ☆
I ordered a set of LED lights for my living room, which I wanted to gift to my brother. The package came from China and took about 10 days to arrive, which seemed reasonable. However, I was a bit disappointed when I opened the box, as the corner was slightly crushed. The lights themselves were fine, but the packaging could have been better. I tried to track my order, but the updates were unclear and didn't tell me much. Overall, I expected a smoother experience considering this was a gift, and I hope they improve their tracking in the future.
A. Petrov
★ ★ ★ ☆ ☆
Average experience. My order arrived with a one-week delay, which was disappointing. It was a set of kitchen knives that I had been looking forward to using. The packaging was slightly damaged, but the knives were intact. Tracking was vague, and I had to contact support for updates, which were not very helpful. At least the product itself is great, but the delivery process could be much better.
Sofia J.
★ ★ ★ ☆ ☆
Delivery took longer than expected, but the package arrived intact. I was surprised by the delay, as I thought it would be faster with Chukou1 Logistics. Will see how it goes next time.
Luca M.
★ ★ ★ ☆ ☆
Unfortunately, my package got stuck at customs for about five days before it finally arrived. It was a new set of kitchen tools that I ordered from China. The tracking wasn’t very clear during that time, which made the wait feel longer than it actually was. I wasn't sure if it would arrive in time for my cooking class. When it did finally come, the box was a bit crushed but thankfully the items were okay. Overall, just an average experience; could have been better with clearer updates.
David T.
★ ★ ★ ☆ ☆
Delivery was slower than I anticipated. No issues, but I expected it faster.
Rosa P.
★ ★ ★ ☆ ☆
Recibí un reloj que pedí de China. Tardó alrededor de 10 días en llegar. El seguimiento no fue muy claro, lo que me generó un poco de incertidumbre. Sin embargo, el reloj llegó en perfecto estado, así que no puedo quejarme demasiado.
Саша_спб
★ ★ ★ ☆ ☆
Не очень быстро, но дошло нормально.
Аня_екб
★ ★ ★ ☆ ☆
Сделала заказ на косметику. Пришла через 2 недели, всё целое, но следила за трекером — не всегда было понятно, где посылка.
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