Reviews — FD Express

Real user experience PostRadar with this delivery service

Service:
14 reviews
Daniel T.
★ ★ ★ ☆ ☆
It took longer than I expected to receive my package from China. It arrived after 10 days, which is decent but still below the estimated time I was given. The tracking was somewhat unclear during the journey, making it a bit stressful not knowing where my order was. When it finally arrived, everything was intact, which was a relief. I did have to wait around a bit longer than I'm used to, but at least things turned out fine in the end.
Max B.
★ ★ ★ ☆ ☆
I received my order, but it took longer than expected due to customs clearance. I had to wait almost 10 days for my package to arrive from China, which caused some inconvenience. The tracking information was unclear; at one point it simply stopped updating, and I felt uncertain about where my package was. The items were intact upon arrival, so that’s a plus. For the price paid, I expected a bit more speed, especially since I've had quicker deliveries before.
L. Zhang
★ ★ ★ ☆ ☆
I ordered a set of kitchen utensils for my mother. The delivery from China took about 10 days, which felt longer than expected. The packaging was slightly damaged when it arrived, but everything inside was intact. I could track the shipment, although the updates weren't always clear. For the price I paid, I was hoping for a quicker arrival, but I guess that's how it goes sometimes. It wasn't a terrible experience, just could have been better.
Emma L.
★ ★ ★ ☆ ☆
My order arrived with a week delay, which was disappointing. It was a phone case, and thankfully it was in perfect condition. The tracking was a bit off, but I managed to get updates after contacting customer service. It’s not what I expected, but it worked out in the end.
Liam J.
★ ★ ★ ☆ ☆
Delivery was slow, waited about 11 days for my jacket. It arrived intact, but the tracking wasn't useful at all. Overall, it’s okay but I think there’s room for improvement.
Mark T.
★ ★ ★ ☆ ☆
Delivery was okay, but I had to wait a bit longer than planned.
Sophia K.
★ ★ ★ ☆ ☆
I ordered a book which arrived in 9 days. While the packaging was fine, I found the tracking information to be quite unhelpful. I had to guess when it would arrive, which was frustrating. I expected a smoother process, but it was just acceptable.
Samantha H.
★ ★ ★ ☆ ☆
The delivery took a bit longer than expected, arriving after 10 days instead of the promised week. The package was intact, but tracking updates were confusing, and I had to reach out for support. Overall, it was acceptable, but I hoped for a smoother experience.
Lucy P.
★ ★ ★ ☆ ☆
I received a set of headphones after 12 days. While the package arrived undamaged, the tracking information was unclear, and I struggled to find out where my order was for a few days. It wasn't terrible, but I expected better communication.
Алексей С.
★ ★ ★ ☆ ☆
Заказал игрушки для племянника, но доставка заняла 9 дней. Упаковка была целая, но трекинг не работал должным образом, и я не знал, где моя посылка. В целом, приемлемо, но можно лучше.
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