Reviews — First Line

Real user experience PostRadar with this delivery service

Service:
20 reviews
L. Nguyen
★ ★ ★ ☆ ☆
I ordered a new camera for my mother’s birthday, hoping it would arrive in time from China. While the item itself is fantastic, I was frustrated by the long delivery time, as it took almost two weeks to reach me. The tracking was a bit confusing; I wasn't sure where it was for days at a time. The box arrived dented but thankfully the camera was undamaged. Overall, for the price, I expected faster service, especially since I needed it quickly.
Nora T.
★ ★ ★ ☆ ☆
This was my first time using First Line for a package I ordered from China. I was a bit hesitant because I usually stick to local services, but I thought I’d give it a try. It arrived after 10 days, which I suppose isn’t too bad considering the distance. However, the tracking was quite confusing, as it didn’t update regularly, leaving me a bit anxious about the delivery status. Although the packaging was intact upon arrival, I felt that the experience could be smoother overall. For the same price, I’ve had faster service from other companies in the past, so I'm not entirely sure if I’d choose them again.
L. Bennett
★ ★ ★ ☆ ☆
Mixed feelings about this.
Julia R.
★ ★ ★ ☆ ☆
I ordered a new laptop from China and was a bit surprised when it arrived in 10 days. Tracking was unclear for a few days, and I didn't know where my package was. It finally showed up, but the box was slightly crushed, which made me nervous. The laptop itself was fine, though. Overall, the delivery could use some improvement, especially the tracking information.
Lily A.
★ ★ ★ ☆ ☆
The delivery experience was average. My headphones came from China and took about 12 days. The box was a little crushed, but the headphones themselves are fine. Could be faster.
Carlos M.
★ ★ ★ ☆ ☆
La entrega fue aceptable, pero tardó más de lo que esperaba. El paquete llegó dañado un poco, aunque el contenido estaba bien. Necesitan mejorar el seguimiento.
Victor N.
★ ★ ★ ☆ ☆
My order of a bag took nearly two weeks to arrive. I experienced some delays with customs which were unexpected. The tracking updates were not very helpful.
Sergey L.
★ ★ ★ ☆ ☆
Кроссовки дошли за 10 дней. Я ожидал, что будет быстрее, особенно с учетом, что это экспресс-доставка. Трекинг работал не очень хорошо, и я не знал, где моя посылка.
Anna J.
★ ★ ★ ☆ ☆
My order of shoes took around two weeks to reach me. I found the tracking to be quite unclear at times, which was frustrating. The shoes arrived in good condition, though.
Emily R.
★ ★ ★ ☆ ☆
The delivery was alright, but it took longer than I hoped. The tracking updates were not consistent, which made me a bit anxious about my order.
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