Delivery was acceptable, but tracking was confusing. I had to wait longer than expected, so overall, mixed feelings about the service.
It was my first time ordering through GLS for a birthday present, and I was a bit nervous. I had heard about their reputation but had my doubts given my past with other couriers. The package was a beautiful custom-painted vase ordered from a local artist. It arrived after five days, which was okay, but I expected it to be faster based on their claims. I was excited to see it, but when the box arrived, it was slightly crushed, though thankfully, the vase itself was intact. The tracking wasn't very precise, making me somewhat uneasy, and their support team was responsive; however, I didn’t get a clear update on the delivery until the day before it arrived. For the price I paid, though, I think the service was fair enough. I hoped for a bit more, but I know it's sometimes tricky for deliveries around the holidays.
Заказывал косметику из Польши для жены. Пришла за 6 дней, но упаковка была не очень — коробка слегка помялась. Отслеживание работало, но иногда останавливалось. В целом, доставка нормальная, но есть нюансы.
Everything arrived on time. No complaints. GLS did its job.
Delivery was fine, but I didn't get updates on where my item was. It took 9 days to receive my new mouse. The product itself is great though, so that makes up for the lack of information.
The delivery process was alright, but I wish there was better tracking. I ordered a bag for my sister’s birthday, and it took 7 days to arrive. Still, the product was worth the wait, just not the best experience overall.
El envío llegó en un tiempo razonable, pero la información de seguimiento no fue clara. Compré un regalo para el cumpleaños de mi hermano y me preocupaba no llegar a tiempo. Al final, todo salió bien, pero podría haber sido mejor.
The delivery was okay, but the tracking wasn't very clear. I waited for 5 days before it showed up. It was a decent experience overall, but I expected better communication from GLS.
The package arrived in a reasonable time, but there were some delays at customs which I didn't anticipate. The support team was helpful but could improve their updates. I received a new watch from Germany, but was left in the dark for a while.
The delivery was okay. Took about a week to get my new jacket. I just wish the tracking was more reliable; it didn't update for a few days, which made me a bit anxious.