Reviews — GLS Slovakia

Real user experience PostRadar with this delivery service

Service:
15 reviews
Marek J.
★ ★ ★ ☆ ☆
This was my first time using GLS Slovakia, and I had mixed feelings. I ordered a beautiful unique vase from a shop in Poland, and while it arrived without any damage, the delivery took longer than expected—about 5 days, which was more than the 3-day estimate. Tracking was inconsistent; I couldn't tell where my package was for a good part of the wait. I was looking forward to receiving it, but I guess I just felt a bit let down by the delays. Not sure if this is the norm, but I might explore other options next time.
Sophia L.
★ ★ ★ ☆ ☆
I was a bit surprised when my order finally arrived after 11 days. I expected it would be quicker since their site promised 5-7 days. The packaging was okay, but it could have been better. I also faced some issues with tracking; it seemed stuck for a while which left me wondering where my package was. Overall, it worked out, but I feel it could definitely improve in terms of speed and updates.
L. Novak
★ ★ ★ ☆ ☆
On my first time using GLS Slovakia, I wasn't sure what to expect. The package I ordered arrived a few days later, which was longer than I anticipated. Tracking stopped updating after a while, and I had to reach out for support to figure out where it was, but they were quite helpful. The box was slightly damaged, though thankfully everything inside was intact. For the price I paid, I thought it could have been a bit faster. I expected better based on what I had heard about them; maybe it was just an off day for delivery?
Emma T.
★ ★ ★ ☆ ☆
I had to wait almost a week for my package to arrive, which was a bit longer than expected. The tracking information was not very helpful; it stopped updating halfway through the journey. I ordered a set of cooking utensils from an online store in Germany, and when it finally arrived, the box was slightly damaged but the contents were fine. Despite the issues, customer support was responsive and tried to assist with the tracking problem. It wasn't the best experience, but it could have been worse.
J. Novak
★ ★ ★ ☆ ☆
I had some issues with tracking as my package seemed to stop updating for several days. I ordered a pair of shoes from a store in Slovakia, and although they arrived within a week, the delays were frustrating. When I reached out to customer service for clarity, they were helpful but didn't offer much in terms of solutions during the wait. Overall, the delivery was acceptable considering the circumstances, but the tracking experience could use improvement.
Emma L.
★ ★ ★ ☆ ☆
I was a bit surprised by the delivery delay. It took longer than expected to arrive, but at least the package was in good condition. Overall, not bad but could have been quicker.
Tommy121
★ ★ ★ ☆ ☆
Average service.
Oliver W.
★ ★ ★ ☆ ☆
I ordered a screwdriver set from Germany, and it took about 8 days to arrive. The packaging was alright, nothing too fancy, but it did the job. The tracking system wasn't the best, as it didn't update regularly. I appreciated the customer service though, they were polite and tried to assist. Overall, it was an average experience.
Liam T.
★ ★ ★ ☆ ☆
I received a jacket I ordered from Poland after 6 days. It was in good shape, but I had a bit of trouble with the tracking updates. I expected clearer communication about the status of my package. Overall, it was acceptable, but there's room for improvement.
Noah J.
★ ★ ★ ☆ ☆
I was a bit disappointed with the delivery of my new mouse. It took 9 days to get here from another city, and while the product was fine, the tracking updates were inconsistent. I had to reach out to customer support twice, which was frustrating. I’ve had better experiences with other services.
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