Reviews — Hermes BorderGuru

Real user experience PostRadar with this delivery service

Service:
18 reviews
Sophie B.
★ ★ ★ ☆ ☆
I was quite surprised to see my package arrive in just six days, especially since it came from Germany. However, the tracking system was a bit confusing; it stopped updating for a couple of days. I expected more clarity on where my item was during transit. The packaging was alright, but the box was a little crushed when it arrived. Given the small price difference, I expected a faster and clearer service, but this was acceptable for the cost.
Evelyn K.
★ ★ ★ ☆ ☆
Received, but slow. Had some tracking issues. Expected better for the price.
M. Keller
★ ★ ★ ☆ ☆
Tracking был неясным.
Ella M.
★ ★ ★ ☆ ☆
I ordered a pair of running shoes for my brother's birthday, and while they did arrive relatively quickly, the packaging was somewhat damaged. The shoes themselves were fine, but the box had a large dent. The tracking information was also confusing at times; it didn't update regularly. I wasn't sure if it was going to arrive on the estimated date, which added to my uncertainty. Overall, it wasn't the best experience I've had, but not the worst either, just acceptable for the price I paid.
Иван
★ ★ ★ ☆ ☆
Заказывал набор отверток из Германии, но доставка задержалась на 6 дней. Уведомления о трекинге были немного запутанными, но в итоге я получил товар. В общем, не так плохо, как могло быть.
Emily S.
★ ★ ★ ☆ ☆
My package took longer than expected to arrive, about 10 days. The tracking updates were unclear, which made me unsure of its location. I managed to get it in the end, but it was a bit frustrating.
Daniel K.
★ ★ ★ ☆ ☆
My headphones took longer to arrive than expected, around 9 days. The tracking system didn't show clear updates, which added to my concern. However, they arrived in perfect condition.
Mark T.
★ ★ ★ ☆ ☆
The delivery took a bit longer than I thought it would. I was not entirely satisfied with the tracking information, as it wasn't very helpful. However, I received my items in decent condition.
Lisa R.
★ ★ ★ ☆ ☆
The service was decent, but my delivery took 8 days to arrive. The tracking information was not very helpful, which made me unsure about when it would come. In the end, I did get my stuff.
Jessica L.
★ ★ ★ ☆ ☆
I ordered a book that took about 12 days to arrive. The tracking updates were spotty, and I had to reach out for more information. The book itself arrived fine, but the wait was a bit much.
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