Reviews — Kangaroo Worldwide Express

Real user experience PostRadar with this delivery service

Service:
13 reviews
J. Becker
★ ★ ★ ☆ ☆
Unfortunately, my package took longer than expected to arrive. It got delayed for about 5 days with no clear updates on the tracking, which was really frustrating. I ordered a set of kitchenware from a vendor based in Germany, and I was looking forward to using them. The package finally came intact, but I can't help but feel that communication could be greatly improved. Overall, it's decent service but needs better tracking processes.
Sophie M.
★ ★ ★ ☆ ☆
The delivery took longer than I expected, arriving about 7 days after the order was placed. I had ordered a smartwatch from a store in China, and although the tracking updates were sometimes unclear, it did make it to me in one piece. Unfortunately, there was no protective wrap, and the box had a few dents. It’s frustrating, especially for a gadget. I guess it's normal for international shipping, but I expected a bit more care. Overall, it was acceptable but could definitely be improved.
Jessica M.
★ ★ ★ ☆ ☆
I bought a screwdriver set and it ended up taking about 12 days to arrive. The communication was alright, but I didn't get much info on the tracking. Packaging was fine upon arrival. I guess it was okay for the price, but I've had faster deliveries with other companies.
Алёна П.
★ ★ ★ ☆ ☆
Покупала витамины, пришли с небольшим опозданием. Упаковка немного помялась, но внутри всё было цело. Не совсем удовлетворена трекингом, не всегда было понятно, где посылка. Нормально, но в следующий раз постараюсь выбрать лучше.
Emily R.
★ ★ ★ ☆ ☆
Purchased headphones which took longer than I thought. They arrived fine, but the tracking wasn't very helpful. Overall, it's okay but I might choose a different option next time.
Tom H.
★ ★ ★ ☆ ☆
I ordered a pair of shoes, and the delivery was decent but not great. It took over two weeks and the tracking was confusing at times. The shoes themselves arrived in good condition. I might give them another try but with lower expectations.
Rebecca J.
★ ★ ★ ☆ ☆
I received a mouse for my computer, and it took about 10 days to get here. The tracking updates were sporadic, which made me a bit anxious. Luckily, the product was intact, but overall, I feel it could be better. Might try a different service next time.
Sammy_P.
★ ★ ★ ☆ ☆
Meh.
Michael B.
★ ★ ★ ☆ ☆
Ordered a case for my phone, and it took longer than anticipated. The tracking was not very clear, making me uncertain about the delivery date. The case arrived undamaged, but I expected a smoother experience. Not the worst, but not great either.
Дмитрий К.
★ ★ ★ ☆ ☆
Заказал игрушки для сына, доставка из Китая заняла больше времени, чем обещали. Упаковка была цела, но я ожидал, что придёт быстрее. Хорошо, что сам товар в порядке, но в следующий раз выбираю другую службу.
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