I was a bit surprised when my package took longer than expected. I ordered some high-end headphones, and they got stuck at customs for 4 days. The tracking updates weren't very clear, and I had to reach out to customer support for help. They were friendly but didn't provide much information about why the delays occurred. In the end, I appreciated receiving them despite the wait, but the process could definitely improve.
I was a bit uncertain about how long it would take for my order to arrive since I hadn't heard much about Kerry Logistics. The package, a pair of shoes I ordered from a local store, took longer than expected — 7 days instead of the promised 5. There were some updates on tracking, but it wasn’t very clear, and I found myself checking it multiple times. Eventually, it finally arrived in good condition, but I was hoping for a smoother process. Still, given the price I paid, it was acceptable in the end. I might try this service again but will manage my expectations next time.
Decent service, but not without hiccups. I ordered a new laptop and was hoping for a quick delivery, especially since it was a birthday gift for my mom. It took almost a week to arrive, which was a bit frustrating. The tracking updates weren't very clear, and I found myself checking constantly without much information. Overall, it was acceptable, but I expected better, especially with Kerry Logistics being reliable. Hopefully, next time the process will be smoother.
I ordered a beautiful set of hand-painted ceramic mugs for my grandmother's birthday. The package left the warehouse in Hong Kong, and I received it after about 10 days. The timing wasn’t that great, as there was a delay due to customs clearance, which held everything up for a couple of days. However, the support team at Kerry Logistics was very responsive when I inquired about the status, providing me with clear explanations. Unfortunately, the packaging wasn't perfect; the box had some minor dents, though the mugs themselves arrived intact. Given the price I paid, I expected a bit quicker service. Overall, it met my needs, but I hope they can improve on certain aspects in the future.
I received my order last week, but it took almost two weeks to arrive, which was longer than expected. The package contained some electronics I had ordered online, and I was hoping for a quicker turnaround. Tracking updates were sporadic, and at one point, I wasn't sure where it had disappeared. The item arrived without any damage, which was a relief. I suppose Kerry Logistics did their best, but I might consider ordering with someone else next time to see if I get faster service.
I ordered a pair of running shoes and they came a bit later than the estimated delivery, taking about a week. The tracking information wasn't very clear, and I often found myself wondering where the package was. While the shoes arrived in good condition, given the wait, I was expecting quicker service for the price I paid. For this type of delivery, I usually think it should be faster. Overall, it was an acceptable experience, though I felt a bit let down with the delays.
The delivery was a bit delayed, taking around two weeks instead of the estimated week. I ordered a set of headphones from a store in China, and while it arrived in one piece, it wasn't as quick as I had hoped. Customer support was alright but didn't offer much explanation for the delay. Overall, it was acceptable but not impressive.
Заказал косметику, и она пришла через 11 дней. Упаковка была в порядке, но трекинг обновлялся медленно, что вызывало некоторые сомнения. В целом нормально, но ожидал немного большего.
Everything was fine. Standard delivery time.