The delivery took a bit longer than expected, arriving two days past the estimated date. However, Sagawa Global maintained clear tracking updates throughout the process, which was quite helpful. The package contained a delicate ceramic vase that arrived safely without any damage. I'm mostly satisfied with the service despite the delay. I think I just expected it to arrive sooner for such a quality delivery service.
Tracking updates were slow.
Prompt service, but there was a small dent in the box when it arrived. I ordered a set of fine china from Japan, and it took just 5 days, which is great given the distance. The tracking was decent but could have been clearer. Overall, I'm satisfied with how Sagawa Global handled the delivery, even with the minor issue.
My package arrived faster than I expected! I had ordered a beautiful traditional Japanese kimono from a shop in Kyoto, and it took only 5 days to reach me here in San Francisco. The tracking system worked well, but it did lag a bit in the last 48 hours, which made me slightly anxious. Thankfully, it showed up in perfect condition, neatly folded and ready to wear. Overall, I was really pleased with Sagawa Global’s service, especially because I had assumed delivery from Japan would take longer. Next time I order something like this, I’ll definitely think of them again!
El pedido llegó rápido y en buen estado. La caja estaba bien protegida y no tuve problemas con el seguimiento del envío. Sin duda utilizaré Sagawa Global nuevamente en el futuro.
The delivery came on time, and I had no problems at all. The service was efficient and reliable. Very satisfied with how everything turned out!
Unfortunately, my order had a lot of delays. It arrived almost 2 weeks late due to issues with tracking and communication. I expected better service, but I hope my next experience will be better.
Заказывала книгу из Японии, и она пришла довольно быстро, за 5 дней. Упаковка была в норме, но хотелось бы, чтобы трекинг работал немного лучше — иногда не было обновлений. Но в целом, осталась довольна.
La entrega fue rápida, pero no me gustó que la caja llegó un poco aplastada. A pesar de eso, el contenido estaba en perfecto estado. Me gusta cómo Sagawa Global mantiene su servicio eficiente.
The delivery was reliable and came within the estimated time frame. Everything was intact upon arrival. I appreciated the consistent tracking updates, making it easy to know where my package was at all times. Overall, a good service.