The tracking information for my package was very confusing and lagged for days. I had to go to the post office to pick it up, which was an inconvenience since I was not home when they tried to deliver. When I arrived, there was a long wait at the counter, taking around 20 minutes until I could finally get my parcel. Overall, it was a mixed experience, and I didn't expect such delays with Sri Lanka Post. Hoping for better next time.
This was my first time using Sri Lanka Post for international delivery, and I had mixed feelings. The package took longer than expected to arrive and the tracking was unclear, showing outdated statuses for several days. When it finally arrived, I wasn't home, so I found a notification slip left in my mailbox, saying I needed to pick it up myself. I went to the post office, and I had to wait almost 20 minutes at the counter before they could find my parcel. While the cost was low, the experience could be improved in terms of tracking and communication.
I ordered a laptop stand for my mother, hoping to improve her setup. The package took a while to arrive, about two weeks longer than I expected. When it finally got to the post office, I received a notification slip directing me to pick it up, which meant I had to wait in line for nearly 20 minutes. The staff were quite helpful once I got to the counter, but I wish the tracking had been more accurate since it showed unclear updates. Overall, I was satisfied but it's frustrating when you can’t rely on the tracking to tell you what's happening.
Decent service but room for improvement. I ordered a set of gardening tools, which came from a local supplier. The tracking was confusing and didn't update for a few days, which was frustrating. I ended up having to pick up the package myself after they left a notification slip in my mailbox. The staff at the post office were rather grumpy, and I had to wait about 20 minutes to get my parcel. Overall, not bad, but I've had better experiences.
Average service overall. My package took about a week to arrive from a regional hub. I received a notification slip but had to wait 20 minutes at the post office to pick it up. The staff were not particularly friendly, which didn't help the experience. Tracking was also confusing; it didn't update for days. I guess I had expected more given the wait.
I ordered a book, but it took quite a while to get here. The tracking was unclear, and I had to visit the post office to pick it up. It would have been nice if they delivered to my door.
Заказал игрушки для сына, посылка пришла с задержкой. Пришлось самому забрать, так как не застали дома. В очереди на почте стоял 30 минут. Надеялся на более быструю доставку.
Заказывал посылку с книгами. Извещение оставили в почтовом ящике, пришлось идти на почту. Очередь была довольно долгой, ждал около 20 минут.
Получил посылку с косметикой, но были проблемы с отслеживанием. Показания обновлялись очень медленно. В конечном итоге забрал сам и об этом не жалею.
I was surprised when I got a notification slip for my vitamins. When I arrived at the post office, the counter was busy, and I ended up waiting 25 minutes to collect my parcel. Overall, it was acceptable but could be improved.