Reviews — XQ Express

Real user experience PostRadar with this delivery service

Service:
11 reviews
L. Johnson
★ ★ ★ ☆ ☆
I ordered a new gaming headset for my son, expecting it to arrive in a week. Unfortunately, there was a delay of almost 5 days due to customs, which was frustrating. The tracking was decent but not very clear at times, so I felt a bit uncertain about where my package was. When it finally arrived, it was in good condition, but the wait was longer than I expected. I suppose during the holidays, delays are common.
Sam W.
★ ★ ★ ☆ ☆
Average service.
Lena G.
★ ★ ★ ☆ ☆
This was my first time using XQ Express for a recent order. I bought a laptop from China, and to be honest, I was a bit nervous about the shipping process. It arrived in about 10 days, which isn't bad, but I did experience some delays tracking the package. The tracking updates were unclear at times, but luckily it showed up in good condition. I wasn't charged extra fees at customs, which was a relief. I can't say it was amazing, but it wasn't a disaster either. Just okay, I suppose.
Oliver B.
★ ★ ★ ☆ ☆
The package arrived in about a week, but I was confused by the tracking at times. There were delays that were not clearly communicated. The content was undamaged, which was a relief. While the delivery time was acceptable, I think I could find better options.
Mia P.
★ ★ ★ ☆ ☆
The delivery took around 11 days and the tracking was not very helpful. I was a bit worried if my package would arrive on time. The box was in decent shape but I had to wait longer than I wanted. It was a bit disappointing, but at least the product was fine.
Sarah87
★ ★ ★ ☆ ☆
Okay.
Carlos G.
★ ★ ★ ☆ ☆
El paquete llegó en un tiempo razonable, pero hubo una pequeña confusión con el seguimiento. Pensé que estaba más cerca de lo que realmente estaba. Finalmente, la entrega fue en tres semanas. La caja estaba un poco dañada, pero el contenido estaba bien. En general, no fue una mala experiencia.
Jake S.
★ ★ ★ ☆ ☆
Delivery was fine, took longer than expected.
Emily R.
★ ★ ★ ☆ ☆
I received my order, but it took around 10 days to arrive, which I found a bit frustrating. The tracking was somewhat unclear, as it didn’t update frequently. The product itself was fine, but I expected better delivery service. Overall, it was okay, but I might try another courier next time.
Артём_спб
★ ★ ★ ☆ ☆
Доставка пришла с небольшим опозданием, ждал почти две недели. Трекер показывал статус, но не всегда было понятно, где посылка. Коробка пришла целой, но с маленькими вмятинами. В целом, приемлемо, но хотелось бы лучше.
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