Package arrived a bit later than expected, but overall I was satisfied with the delivery. Everything was intact, no complaints.
I was quite surprised by how long it took to deliver my order. It was stuck at customs for a few days. Overall, I expected a faster process for express delivery, but the product eventually arrived intact.
It was my first time ordering through GLS for a birthday present, and I was a bit nervous. I had heard about their reputation but had my doubts given my past with other couriers. The package was a beautiful custom-painted vase ordered from a local artist. It arrived after five days, which was okay, but I expected it to be faster based on their claims. I was excited to see it, but when the box arrived, it was slightly crushed, though thankfully, the vase itself was intact. The tracking wasn't very precise, making me somewhat uneasy, and their support team was responsive; however, I didn’t get a clear update on the delivery until the day before it arrived. For the price I paid, though, I think the service was fair enough. I hoped for a bit more, but I know it's sometimes tricky for deliveries around the holidays.
Трек и правда задерживался, пришлось д longer wait at the counter, took 20 minutes для получения. Но в целом, довольна, посылка пришла в целости и сохранности.
Удивлён, как быстро доставили!
The tracking for my order was exceptionally clear and precise. I received my items, a new set of kitchen knives, from DPD Belgium in just three days, which was quicker than expected. The box arrived in perfect condition with no damage whatsoever. I was pleasantly surprised by how well they handled everything. I appreciate the punctuality and quality of service. Will definitely order again!
Заждался, пришлось идти на почту.
Mostly good experience. I ordered a beautiful ceramic vase from Poland, and it arrived fairly quickly, in about 5 days. They packed it well, with bubble wrap and cardboard, but the box had a small crush on one corner. Tracking worked well, providing clear updates throughout the journey. I especially appreciated the email notifications. While I had a minor issue with the packaging, the vase itself was intact, which is what mattered most. I'd probably choose Mondial Relay again for future orders, they generally do a good job delivering on time and with care.