Mostly good experience. Package arrived from Hong Kong in about 10 days. Tracking was a bit off at times, showing outdated info, but thankfully it still showed up. I had to visit the post office to pick it up because they left a notification slip while I was out. The staff there were surprisingly helpful, which made the wait a bit better. Overall, solid service from Hong Kong Post.
Fantastic service! I ordered a handcrafted vase from a local artist and it arrived in just three days. The packaging was excellent, ensuring the vase arrived intact with no damage. Tracking was clear and easy to follow throughout the delivery process. I'm really impressed with Asendia USA and will definitely order again!
Unfortunately, my package got stuck at customs for about five days before it finally arrived. It was a new set of kitchen tools that I ordered from China. The tracking wasn’t very clear during that time, which made the wait feel longer than it actually was. I wasn't sure if it would arrive in time for my cooking class. When it did finally come, the box was a bit crushed but thankfully the items were okay. Overall, just an average experience; could have been better with clearer updates.
Пробовала Exapaq впервые для доставки подарка. Приехало довольно быстро, в течение трёх дней. Единственное, боковая сторона коробки была немного помята. В остальном всё в порядке.
Не ожидала, что так быстро. Четыре дня и посылка пришла, хоть и из-за моря.
Excellent service! I received a notification slip in my mailbox, and the pickup was easy. The staff at the post office were very helpful, and I didn't have to wait long to collect my package. The item was a beautiful hand-painted vase that I ordered online, and it arrived intact and on time. I couldn't have been happier with the whole experience!
Всё пришло быстро, оставили уведомление.
Я была приятно удивлена, когда мой заказ — отличный видеопроектор — llegó за всего 4 дня из Москвы. Упаковка была в идеальном состоянии, ничего не повредилось. Треккл-система работала отлично, я могла отслеживать доставку на каждом этапе. Если честно, я немного боялась, ведь это была важная покупка для работы, но получилось даже лучше, чем я ожидала. Спасибо, ТК Кит, за качественное исполнение заказа!
I ordered a new blender for my sister's birthday and was really hoping it would arrive on time. The package took 8 days to get to me, and while it did arrive in decent condition, I noticed that one of the corners of the box was slightly crushed. The tracking was a bit unclear as well, stopping for a couple of days without updates. For the price I paid, I expected it to be a quicker and smoother process, but it was acceptable given the circumstances. At least the blender works perfectly!