Pretty good experience overall. I ordered a new set of gardening tools from Germany, and they arrived in about 6 days, which I thought was decent. The tracking updates were fairly reliable, although there were a couple of confusing moments when it seemed to stop updating. The packaging was slightly damaged, but thankfully, the tools were intact and functional. For the price I paid, I was expecting a bit faster service, but I guess it's understandable given the current busy period. No real complaints aside from the tracking delays; otherwise, the delivery seemed professional enough.
Заказал подарки для семьи через интернет и был приятно удивлён обслуживанием от ТК Кит. Доставка пришла за 5 дней из Москвы, указанный срок совпал с реальностью. Упаковка была в отличном состоянии, всё дошло целым и невредимым. На трекинге видно было, где находится моя посылка, что избавило от волнений. Я был приятно так удивлён качеством сервиса, что теперь буду заказывать у них снова. Даже подозреваю, что такой уровень сервиса сегодня редкость!
This was my first time using WEI XIANG SU for a delivery from China, and I was pleasantly surprised by the overall experience. I ordered a beautiful ceramic vase and was told it would arrive within a week. It took about 8 days, which is pretty reasonable compared to what I usually experience with other courier services. The packaging was sturdy, but the box had a small dent, though nothing was damaged inside, which is what really matters. Tracking was decent but occasionally lagged, leaving me guessing for a day about its whereabouts. I appreciate the value for the speed of service, especially during this holiday season when deliveries can get chaotic. I wasn't expecting such an efficient process and I might use them again in the future regardless of the minor issues I faced. All in all, a good introduction.
I tried First Flight for the first time and overall, it was a positive experience. The package arrived mostly intact, but the box had a slight dent. Delivery took a couple of days longer than expected, but nothing too major. Not bad at all for a new service to me!
I ordered a set of yoga mats for my sister's new studio. The delivery took a few days longer than expected, but given it was during the holiday period, I can understand the delay. The mats arrived in good condition, although the packaging was a bit flimsy and one corner of the box was slightly crushed. Still, I'm happy with the quality of the product. DPD HK kept me updated throughout the process, so I knew when to expect my order. Overall, a decent experience, just a bit slow.
Трек номера долго не обновлялся, я переживал, не потерялась ли посылка. В итоге она пришла, но пришлось за ней ехать в отделение — оставили извещение в почтовом ящике. В очереди задержался на 20 минут, но если честно, немного порадовался, что в итоге всё равно дошло в целости. Упаковка была нормальная, ничего не повредилось. Но трекинг все же немного расстроил, не знал, чего ожидать.
I was pleasantly surprised when my order from China arrived sooner than I expected, though there were a few hiccups along the way. The package held up reasonably well, but the tracking was a bit confusing at times, and I couldn't figure out why it stopped updating for a couple of days. I was really hoping to see more updates so I could get a better idea of where it was. Overall, for the price I paid, the service was acceptable, even if it wasn't perfect. I've had better experiences, but it was adequate this time around.
Тройка из-за задержки. Заказывал телефон, дошёл с задержкой на 5 дней, всё целое, но трек нигде не обновлялся.