This was my first experience using MRW, and I was reasonably pleased with their service. I ordered a gaming headset from a local store, and it arrived in about 3 days, which is quite acceptable. The packaging was intact, although the box could have been more secure. I found the tracking a bit lacking; it wasn’t clear at times when I could expect my delivery. Overall, considering the price, the service was good — I might give them another try for my next order.
Сначала я немного переживал, когда отправления начали долго обновляться в трекинге, но спустя пару дней пришло уведомление, что посылка уже в пути. Заказывал комплект для крепления телефона в машину, пришёл с турецкого склада. Дошло за 6 дней, упаковка была в идеальном состоянии, никаких повреждений. Весь процесс отслеживания стал давать актуальную информацию, что меня приятно удивило, так как обычно бывает иначе. Я был приятно шокирован скоростью доставки. ТК Кит действительно справился на высшем уровне, к тому же цена меня приятно порадовала. Очень доволен сервисом, теперь буду заказывать ещё.
Average experience overall. Ordered a laptop online, and it took almost two weeks to arrive from Germany. While the package was intact, I found it odd that the tracking was confusing, with delays not clearly communicated. Customer support was only somewhat helpful when I inquired about it. For the same price, I’ve had faster deliveries before, so I expected more this time.
I was initially excited to receive my new camera that I ordered online. However, tracking information was quite confusing, and there was a delay of almost a week in seeing any updates. When the package finally arrived, it was intact despite the unclear tracking status. I didn't have to deal with customs, which was a relief. Overall, I'm not sure if I'll prioritize using Chukou1 again because of the lack of timely information regarding my delivery.
I ordered a set of office supplies that came from a warehouse in Poland. It took about 10 days to arrive, which was a bit longer than I expected. The tracking was somewhat unclear as updates weren't frequent. The items were packed okay, but one box had a small dent. It’s acceptable for the price, but I hoped for a quicker delivery given the situation. Overall, nothing too disappointing, just a bit of a hassle with the tracking process.
Трекер груза показывал, что посылка на этапе сортировки больше трёх дней, и я немного переживала. Однако в итоге все пришло за 7 дней, что вполне устраивает. Заказала новую кофеварку с склада в Москве, ожидала худшего. Упаковка была неплохой, ничего не повредилось, хотя коробка слегка помялась. В целом, хорошее качество сервиса, но немного уточнить трекинг не помешало бы.
Трек мой посылки работал довольно плохо, приходилось постоянно обновлять страницу. Но, в целом, прошла задержка всего 2 дня, и посылка пришла в нормальном состоянии. Заказывала на сайте новогодние подарки с другого конца страны, и к моменту доставки упаковка была немного помята, но внутри всё было intact. В целом, я довольна, но всё же хотелось бы, чтобы с трекингом было всё чётче.
Pretty good service, arrived on time, but the tracking was a bit confusing. I ordered a new gaming chair for my home office. It took about 5 days to get here, which is quite reasonable considering it came from the Netherlands. The packaging was in good shape, but I wished the tracking updates were clearer.
I was honestly surprised by how long it took for my skateboard to arrive from China. It took almost 10 days, which is a bit longer than I expected. The tracking information wasn’t very clear either; it seemed to stop updating for a few days, so I wasn't sure if it even made it out of customs. When it finally got here, the packaging was fine, but I just felt a bit anxious about the delivery process. For the price I paid, I was hoping for a smoother experience. Still, now that I have it, I'm pretty happy with the board itself.
Заказывала книги для сына. Пришли с небольшой задержкой, но в целом всё нормально. Не очень понравилась упаковка, могла бы быть лучше.