Mixed experience. I had to pick up my parcel at the post office because they didn't manage to deliver it while I was home. When I arrived, there was a long queue; I waited about 20 minutes just to get my package. The tracking was also confusing and hadn’t updated for days, leaving me unsure about when it would arrive. The staff were polite, but I expected a smoother delivery process. Overall, not terrible, but I've definitely had better.
Не ожидала, что доставка займет так много времени. Заказывала из Китая, и была уверена, что все пройдет быстрее. В итоге ждали 10 дней вместо 5. Пришло нормально, претензий к упаковке нет.
Честно говоря, не ожидала, что доставка будет такой быстрой. Заказывала книгу для мамы в подарок, она пришла за 5 дней, что в целом неплохо. Упаковка была немного повреждена, но книга осталась в хорошем состоянии. С поддержкой не общалась, не было необходимости. Радует, что пришло вовремя, ведь скоро праздник. Спасибо SPSR за хорошую работу!
I was pleasantly surprised by the overall service. I ordered a small home theater system from an online store, and the package was shipped from Turkey. It arrived in just 5 days, and the estimated delivery time was accurate, which is always a relief. The box was slightly damaged on one corner but still intact enough that everything inside was perfectly fine. The tracking updates were regular, making it easy to follow its journey. It’s a bit rare to have such a smooth experience when ordering online. For the price I paid, the service exceeded my expectations. Sure, it wasn’t Amazon fast, but it's acceptable considering the distance from Turkey. I was honestly ready for delays or issues, but that didn't happen. Really impressed with DHL eCommerce this time.
I was surprised when my order finally arrived, especially after seeing it was stuck at customs for three days. They delivered a pair of shoes I had ordered from a local store in Beijing. The tracking updates were confusing, and sometimes it seemed like my package just disappeared for a while. For the price I paid, I expected a smoother experience, but it’s acceptable, I guess. Just wish they would improve the communication regarding shipping statuses.
Was pleasantly surprised by the delivery speed. Everything arrived in good condition, no major complaints.
I was pleasantly surprised by how quickly my order arrived after placing it. The new coffee machine I ordered came from a warehouse several states away and only took three days to get to me. While the packaging was slightly damaged, the machine itself was intact and works perfectly. I was impressed with the tracking feature, which kept me updated throughout the process. ACI Logistix did a great job overall, just a minor hiccup with the box, but it didn't affect my experience much.
I ordered a new laptop for my sister's birthday, and it arrived in just 5 days, which was impressive. The box was a bit crumpled at one corner, but thankfully the laptop itself was in perfect condition. The tracking updates were mostly clear, though there were a couple of times when it wasn't very specific. Given the price I paid, I felt the service was good overall, especially since I thought it might take longer with the recent holiday rush. Happy with the service from Day & Ross.
Заказал сыну новые наушники через OZON. Привезли довольно быстро, всего за 5 дней. Упаковка была в порядке, хотя коробка показалась слегка помятой. В процессе отслеживания не хватало обновлений, но всё же нашёл информацию о посылке. В общем, довольно неплохо, но не обошлось без мелких недочётов.
Заказывала подарочный набор кофе для мамы через интернет-магазин, и в итоге пришла посылка от Почты России. Уведомление оставили в почтовом ящике, поэтому пришлось ждать, когда удастся забрать. На почте в очереди простояла почти 15 минут, но в целом, сотрудники оказались вежливыми и помогли быстро оформить все документы. Набор пришёл в целости, и мама осталась довольна. Не знаю, может мне просто повезло?