Доставили вовремя, но упаковка была не идеальной. Я заказывала красивую вазу, и, к счастью, она дошла целой, но коробка была помята. Трекинг работал нормально, но иногда обновления задерживались. За такую цену всё в целом приемлемо, главное — предмет в порядке. Пользовалась DPD-Ру впервые, в следующий раз попробую снова, может будет лучше.
I ordered a gift for my sister's birthday, and it arrived on time. The service was mostly good, but the packaging could have been better. A couple of corners were crushed, but the item inside was fine. I was pleased overall.
The package arrived in 5 days, which was a bit longer than I expected but still reasonable. It came securely packaged, so everything inside was intact. I tracked the shipment, and the updates were mostly clear, although I wish it had provided more frequent information. Overall, good service, especially considering it shipped from Germany. I'm pleased with the experience, but hoping for a faster delivery next time.
I was a bit frustrated when my package took longer than expected. It was a gift to my friend, and I had hoped it would arrive on time. We World Express estimated a week, but it actually came in after 10 days. Thankfully, it arrived undamaged, so that was a relief. However, the tracking was kind of confusing at times, which added to my worries. I wonder if I just got unlucky with this shipment?
I ordered a set of beautiful ceramic mugs for my grandmother's birthday. They arrived from Belarus in about a week, which was pretty good considering the distance. The packaging was slightly damaged, but luckily the mugs themselves weren’t broken. The tracking information was clear until the last day, so I had a good idea of when to expect the delivery. Overall, it was a delightful experience, and I think my grandmother loved them!
My package arrived a day later than expected, but I was pleased with the overall service. The item came from another state, and the tracking system gave me a clear view of its journey. It was all intact when it arrived, but I feel they could improve their packaging a bit. Still, for the price I paid, the delivery was decent and I would consider using OnTrac again in the future.
Примерно за 5 дней заказала сумку с турецкого склада, но трекинг очень сильно запаздывал. Получила уведомление о том, что посылка выехала, только на третий день. Упаковка была нормальная, но сам продукт немного зав damaged. В целом, сервис OZON оправдал ожидания, хоть и с некоторыми проблемами.
Задержка составила почти 5 дней, хотя ожидала, что товар из Москвы придёт быстрее. Заказывала новую кофемашину, но пришла не идеальная упаковка: коробка была смята с одной стороны. Из-за этого и ноутбук не включался сначала, но в итоге всё заработало. По трекингу была странная ситуация: не обновлялась информация, думала, что потерялась. На горячей линии ответили быстро, но конкретной информации не смогли дать. В целом, за такую цену доставка могла бы быть и получше.
Parcel arrived a bit later than expected, but it wasn't a big deal. I received a notification slip left in my mailbox, so I knew exactly where to pick it up. At the post office, there was a slight queue, and I had to wait around 15 minutes before my parcel was issued. Staff was helpful, which made the process smoother. Overall, I'm pleased with how it turned out, despite the delay.