Трекинг работал безукоризненно! Я постоянно проверял, где находится посылка, и все обновления приходили своевременно. Заказывала комплект новых наушников с московского склада, и они прибыли по расписанию. Упаковка была в идеальном состоянии, без повреждений. В целом, у меня остались только положительные эмоции от доставки с Pony Express.
The package I ordered, a gaming keyboard, took longer than expected to arrive. It got held up at customs for 5 days, which I wasn't informed about until I reached out for updates. The tracking feature was a bit unclear, and I had to contact support to get more information. When it finally did arrive, the keyboard was in perfect condition, but the delay was frustrating. Overall, for the price I paid, it was acceptable, but I expected better communication regarding the customs delay.
Не совсем доволен. Заказывал посылку с настольной лампой из другого города. Долгое время не обновлялось отслеживание, и я думал, что она потерялась. Уведомление оставили в почтовом ящике, а когда пришел за ней, пришлось ждать у окна почти 20 минут из-за большой очереди. Надеюсь, в следующий раз всё пойдет быстрее.
Посылка пришла через 10 дней, что для международной доставки в принципе приемлемо, но были некоторые проблемы с трекингом. Не обновлялась информация несколько дней, и я не знала, где моя посылка. Сама упаковка была в порядке, но сервис мог бы лучше информировать о статусе. В целом, это был нормальный опыт, хоть и без особых приятных моментов.
I ordered a birthday gift for my sister, a beautiful silk scarf, and it arrived in pretty good time, taking about 5 days. The packaging was intact, which was a relief because it had some delicate details. I appreciated the tracking updates throughout the journey, although it did get a bit unclear towards the end. Overall, considering the price, it was a decent delivery experience. I'm glad I chose Mondial Relay for this order.
Первый раз заказывал через OZON. Доставка пришла почти в срок, но была небольшая задержка. Упаковка целая, никаких повреждений. В общем, всё нормально.
I ordered a set of antique furniture for my new shop from a seller in London. It was crucial that the delivery was on time, and to my relief, Palletways delivered the items in just five days. The packaging was quite sturdy, but I noticed a couple of scratches on one of the chairs, which was a bit disappointing. The tracking system worked reasonably well, although it didn't update frequently enough, causing some uncertainty on my part. I reached out to their customer support for clarification, and while they were helpful, I felt it could've been a bit faster. For the price, their service is satisfactory, but I still worry about the condition when delivering such delicate items. Overall, I appreciate the speed of delivery, but there's room for improvement in their tracking and communication.
Package arrived later than expected, taking 7 days. A bit disappointed, but the item was intact.
When I placed my order for a new laptop stand from a store online, I was initially worried because I know that shipping can sometimes take longer than expected. However, my order arrived surprisingly quick, considering the festive season in China. It took about a week to reach me, which is decent. The tracking updates were somewhat unclear—I checked several times and it didn't seem to update for two days. The stand itself arrived in one piece, but the box was slightly crushed, so I was a bit concerned about what I might find inside. Thankfully, everything was intact, so that was a relief. I've had worse experiences with other services, though I expected more fluid communication regarding the tracking. Overall, it's a mixed bag but acceptable for the price I paid, considering my laptop stand was on sale.
I ordered a beautiful set of ceramic pots for my grandmother's garden, and they arrived just in time for her birthday. The delivery from DTDC Plus was mostly on schedule, although there was a small delay of about a day. The pots were well-packaged, ensuring they arrived intact. However, the tracking feature was somewhat unclear; I wasn't sure where my order was at times. Despite these minor issues, I'm happy with the service and will likely use it again for future gifts.